Legal
Terms and conditions governing use of Ash Systems website and related service interactions.
By using this website and related services, you agree to these terms and applicable policies. Ash Systems operates via its Delaware, United States entity; exact contracting details are specified on your Order Form, Statement of Work, or invoice.
Ash Systems provides B2B conversational AI software (including Voxae), business operational software (Nexo CRM, Restaurant AI, and Health Agent), and custom software engineering. Service scope, deliverables, timelines, and pricing are confirmed per engagement and billed in USD via agreed Order Forms, recurring SaaS subscriptions, or milestone invoices.
Users may not misuse the platform, interfere with operations, or attempt unauthorized access to any systems. Customers using Voxae or any Ash Systems voice or messaging service must obtain all required recipient consents and comply with the Telephone Consumer Protection Act (TCPA), telemarketing laws, and carrier policies. Unsolicited telemarketing, cold robocalling, spam, or deceptive outreach is strictly prohibited.
Recurring SaaS subscriptions may be cancelled at any time before the next renewal date by emailing contact@ash-systems.net; cancellations take effect at the end of the current paid billing cycle. Scoped implementation and engineering fees are governed by the applicable Statement of Work. Verified billing errors or duplicate charges are refunded within 5 to 10 business days. Please contact contact@ash-systems.net first to resolve any billing questions or disputes.
Pre-existing IP remains with each party. Project-specific ownership and licensing are governed by contract.
Liability limitations follow agreed contractual terms and applicable law.
For legal, billing, or customer support inquiries, contact contact@ash-systems.net or call +968 7505 0144.
