Privacy Policy

1. Introduction

Welcome to Ash Systems ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ashsystems.ai or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out a contact form or request a consultation
• Subscribe to our newsletter or updates
• Register for an account or service
• Communicate with us via email or phone

This information may include:

• Name and contact details (email, phone number, company name)
• Professional information (job title, industry)
• Project requirements and technical specifications
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website and search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our services
• Communication: To respond to inquiries, provide customer support, and send updates
• Marketing: To send newsletters, promotional materials, and relevant information (with your consent)
• Analytics: To analyze website usage and improve user experience
• Legal Compliance: To comply with legal obligations and enforce our terms
• Security: To detect, prevent, and address technical issues and fraud

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and services, such as:

• Cloud hosting providers (AWS, Google Cloud)
• Email service providers
• Analytics platforms (Google Analytics)
• CRM and marketing automation tools

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest (SSL/TLS)
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your personal information
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@ashsystems.ai

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

7.1 Types of Cookies

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity for advertising purposes

7.2 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may affect your experience on our website. For more information, see our Cookie Policy.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending an email notification (for material changes)

We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: